Shipping & Returns


Shipping & Handling

At Fluxus we want to make your buying experience is as easy as possible.  Products in stock will ship within 24-48 hours.  During periods of high demand please allow an additional 5 to 7 business days for your order to ship.  If we are out of stock, customer service will notify you within 24-48 hours.

Domestic:

All packages are shipped via Fed Ex ground for a flat rate of $9.95. Orders of $75 or more (BEFORE ANY PROMOTIONAL DISCOUNTS HAVE BEEN APPLIED) will receive FREE shipping. Delivery is available to all 50 US states. Additional fees will apply to the states of Alaska and Hawaii as well as U.S. territories Puerto Rico, Guam, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, Palau and the Virgin Islands.

International:

All international packages are shipped via USPS postal service for a standard flat rate of $19.95, which does not include a tracking capability.  Customers have the option to purchase tracking for international deliveries for $40.00. Orders of $350.00 or more (BEFORE ANY PROMOTIONAL DISCOUNTS HAVE BEEN APPLIED) will receive FREE SHIPPING with a tracking number. Some International packages are subject to a custom charge. Applicable charges will be added upon shipping your order, depending on the country to which we are shipping. Contents and value must be declared on the customs documents.

Shipping Options:

Fed Ex does not deliver to POST OFFICE BOX.

Customer is responsible for shipping charges and related fees if package is returned with refused or undeliverable address. Fluxus IS NOT liable for lost packages without tracking numbers.

 

Return Policy

If you have a question about any aspect of your order or our website, please call a customer care representative at 323.465.9339. Assistance is available 7 days a week from 10am to 7pm, Monday - Saturday, and 10am - 6pm on Sundays. Or, send an email to the address below.

Email Customer Service at Onlinesales@fluxusbrand.com

  • Merchandise must be returned within 30 days.
  • Merchandise must have all tags attached.
  • Merchandise must not be worn, altered, or washed.
  • Return policy will ONLY be honored if there is no sign the merchandise has been worn.
  • Please Note: Shipping and handling charges are not refundable.
  • Customer is responsible for shipping and handling charges for any return.
  • All sale or discounted items are FINAL and may not be returned.
  • To return an online purchase by mail you must contact customer service to obtain a return authorization number.
  • Send your return via Fed Ex ground or Insured Parcel Post to: 
     
    International Endeavor, Inc.
     Returns Dept.
    202 North Larchmont
    Los Angeles, CA 90004
                                                                                                                                                                                                                                                                               **Items must be returned within 30 days for the policy to be honored. Some restriction may apply. Acceptance of merchandise acknowledges acceptance of terms and conditions.**